PROMOTIONS 

Datasmith's Proactive Care Services Program: Our Eyes on Your Network

Datasmith is a network operation center that monitors and proactively manages your IT and security infrastructure 24x7. The DataWatch service is designed specifically for IT service and support and plays an integral role in effective IT management. The result: IT Management you need, when you need it.
What would happen to:

• Your productivity: if your network, connecting your PCs, printers and copiers no longer worked?
• Your business: if you couldn't communicate via email to customers or if your financial or ordering systems were not available?
• Your reputation: if you missed delivery dates or mis-shipped due to network downtime?
• Your bottom line: if your employees couldn’t be productive and you were forced to make that emergency service call?

• Network failures occur without notice and at the most inopportune time
• The cost of additional internal staff can be prohibitive
• You are forced to do more with less and internal staff is already overburdened with responsibilities
• Technicians often require multiple trips to resolve issues due to lack of information
• Lack of sufficient data to make informed decisions
• Unpredictable IT Expenditures

• Reduced meantime to resolution
• Priority Service in the Queue
• Lower hourly rates on break/fix
• A Decrease in the number of emergency service calls you make
• More Network Uptime
• Increased staff productivity
• Enhanced IT Security
• Flat Lined IT Expenses

When network downtime is not an option:
Datasmith will eliminate up to 80% of those emergency service calls for the same price or less than what you are currently paying! Proper service delivery can almost eliminate emergency service calls and the downtime and lack of productivity associated to your current reactive model.

Your network is Mission Critical!