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SERVICES

Nobody knows your business better than you. It's bread and butter, your area of expertise. A computer network problem, a server crash, a shutdown due to the latest virus not only brings your operation to a standstill, but also shifts your focus from that expertise. And that's really where time means money.

Datasmith's wide range of services enable you to spend your time on what it is you do best: your business. To that end we offer the following:

network installation
Nowadays, almost everybody knows a "computer guy". You know, the friend of the family or relative who "knows computers" who can set up your network without you "paying through the nose". That approach may work when you're setting up. It's after that you've got to worry about when your network needs a few tweaks to work out the kinks that your "computer guy" is hard to find. And that's when you really do pay through the nose to fix what "computer guy" did or did not do.

Datasmith will work onsite, either independently or with your IT staff, to install your network. And we'll stay until your system is up and running smoothly.

network design
The other downside to having the family member or friend who "knows computers" set up your network is planning. He's doing you a favor now, so your future needs don't necessarily matter. Just getting you up and running now. So, two years down the road when business is going well and you need to expand, you're more or less starting from scratch because "computer guy" didn't plan.

Datasmith knows that setting up a network is more than deciding where to place computers. After an onsite visit/consultation, Datasmith will devise a comprehensive computer configuration plan to maximize your current office space with an eye toward future growth.

Network analysis
Let's say you live in an urban area, the Beacon Hill part of Boston as an example. You're on a fixed income. You park your car on the street, usually fighting for a space on your tiny side street. Every day, you travel 60 miles round trip to your job out in the suburbs. Based on that scenario, why on earth would you drive a Lincoln Continental?

The same analogy applies to your computer network. Do you have more than you need or not enough? Are your present computers gas-guzzlers, slow and sluggish, or sleek, economy-size vehicles that give you performance and mileage? As part of our network analysis, we'll conduct a physical inventory of all your computer hardware, putting each piece under the microscope. That analysis will include a recommendation to fix or replace or add equipment.

network and hardware maintenance
Okay, so you found a reliable car that runs well and gets you to work every day without a problem so that you can earn a living. Are you going to change the oil every three months? If the brakes squeal, will you have it looked at? Of course. Otherwise, you'd have to buy a new car every single year. If your livelihood depends as much on your computer system and hardware, why not take the same preventative steps?

Datasmith can perform routine, periodic maintenance checks on your network and your computer hardware. That includes updating your system for the latest viruses, worms and blasters and securing your system from cyber hackers, Spam and any number of potential issues that can literally bring your business to a standstill. We'll also make recommendations on your hardware, noting which pieces need updating and/or replacing

network documentation
How many times have you purchased new computers for your company in the past few years? Did you really have to? Were you 100 percent sure that what you had wouldn't get the job done or was being utilized to its fullest capacity? Before you sign one more check or purchase order, know what you've already got before you add on. Datasmith can perform a complete inventory of your network to let you know what you have and the steps and equipment needed to accommodate your current needs and future growth. 

virtual IT
Computer system crashes cost you money. That's why it's called "down time". Not just for what it means for your computer network, but for what it does to your profit margin. Yet biting the bullet and hiring full-time IT staff takes money away from the things that are critical to bringing in new business, like more sales reps or advertising. Datasmith's virtual IT can provide network administration to companies anywhere in the United States. That includes a 24-hour emergency response number so that we can tend to your network crisis in short order.

other services (on site technician)
Have you worn out the speed dial to your IT staff. Does the muzak you're forced to listen to while on hold cause you more pain than the computer issue you called about? Datasmith knows that not every network problem can be addressed remotely. For those times, we'll assign a Datasmith technician to your business for as long as necessary until the problem is resolved. And just because network crises don't always occur between 9 to 5, we also offer a 7-day, 24-hour emergency number for service after office hours.

For a free consultation as to how Datasmith can help you, please contact us.

 


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